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Thursday, January 2, 2014

Recommended: Humble Inquiry

Healthy organizations thrive when they have strong communication. But there are many barriers to purposeful, results-oriented communication: cultural, generational, hierarchical and so on. Humble Inquiry, by Edgar H. Schein, discusses the “gentle art of asking instead of telling.”

Schein states that bold, new ideas—the kind that help an organization flourish, advance and innovate—are born from drawing someone out by building a relationship based on mutual respect and trust and on “curiosity and interest in the other person.”

It is full of dynamic and practical wisdom. Check it out here.

What sort of communication barriers have you observed in your own organization? Let’s keep the conversation going.

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